Returns & Exchanges

At Opus Art Supplies, we want you to be fully inspired by your purchase; if a product doesn't meet your creative needs, you can return it within 30 days for a full refund or exchange. Items must be in their original packaging and in sellable condition to qualify for a return.

1

Initiate Your Request

Visit our online returns portal or contact our customer support team with your order number to request a Return Merchandise Authorization (RMA) label.

2

Pack Your Supplies

Carefully place the items in their original packaging, ensuring all brushes, paints, or canvases are securely padded to prevent damage during transit.

3

Ship the Package

Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location or your nearest Opus Art Supplies storefront.

4

Receive Your Refund

Once our warehouse inspects the returned materials, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing