Frequently Asked Questions

Everything you need to know about shopping with Opus Art Supplies

What are your standard shipping times and costs?

We offer standard shipping within 3-5 business days. Orders over $75 qualify for free shipping, while smaller orders incur a flat rate of $9.95.

What is your return policy for art materials?

Unopened and unused items can be returned within 30 days of purchase for a full refund. Please note that certain professional-grade paints and custom-cut canvases are final sale.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary based on location and package weight.

How can I track my order once it has been placed?

Once your order ships, you will receive an email with a tracking number and a link to the carrier's website to monitor your delivery status.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.

Are the products on your site authentic and professional grade?

Absolutely. We source our supplies directly from authorized manufacturers to ensure that every brush, pigment, and tool meets professional artistic standards.